focalCenter Insights on MBA

Proactive measurment of¬†patient feedback empowers eyecare practictioners to gage what’s working well and what needs improvement, according to the most valued and expert opinions- those of your patients! This short video on MBA insights explains the focalCenter approach to standardized feedback.

On MBA Insights: http://www.practiceadvancementmail.com/email/MBA/MBA_Intelligence/2012/MBA_Intelligence_4_12_2012.html

Or, on YouTube: http://youtu.be/scNYLiXogr4

 

 

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Take control of feedback!

Great short video in Review of Optometric Business: http://www.reviewob.com/gather-patient-feedback-with-a-customer-satisfaction-survey.aspx