eyecareScore featured on New Media OD

As increasing numbers of our patients are seeking information about health care providers from the Internet, review sites and social media, monitoring patient satisfaction has never been more important.  Recently New Media OD had the pleasure of interviewing Ronald Krefman OD, founder of eyecareScore,  a survey tool to measure, understand and improve patient feedback. Read more…

http://newmediaod.wordpress.com/2012/06/25/eyecarescore-new-tool-to-measure-patient-feedback/


Featured in Review of Optometric Business

PATIENT EXPERIENCE
Your Practice Improvement Guidepost: Patient Satisfaction Surveys

Survey patients regularly on everything from wait time at reception to shopping in the optical dispensary. The results can point you down the path to profits.

http://www.reviewob.com/your-practice-improvement-guidepost-patient-satisfaction-surveys.aspx